Are you tired of getting surveyed?
You buy something online. SURVEY
You phone customer support. SURVEY
You open your mail. SURVEY.
The truth is, big businesses know how important surveying your audience can be.
The challenge is:
- You don’t want to bother your audience
- You don’t want to be criticized
The good news is you aren’t bothering your clients because they know you and they like and appreciate you.
You aren’t some billion dollar corporation trying to bother them.
And, the other truth is that constructive feedback can be extremely valuable.
It can help you see where to place future energy to make your products and services even better.
And, you can do all this for free using Google Forms.
Monday Mindfulness
Start by creating a simple survey for your clients to fill out. The big questions are what they liked, what could be improved, and would they recommend you.
You can see my form as a template here.
If you are a wellness provider, you can always combine a HIPAA compliant release so you can use your feedback as testimonials as well. My client Laura Rose Lambert has shared her form with us here.
Tired of thinking about making changes in your business only to get overwhelmed?
Then consider a no cost consult to see if we are a fit for One on One
I was literally just thinking of starting to use surveys for my business this morning! Thank you so much for the simple, helpful reminder that my business is different from Amazon or Old Navy or T-Mobile, my patients WANT to help me help them!
Thanks Lindsay,
Yes you are soooo much different than the big conglomerates.
I updated the blog with a HIPAA compliant example. Check it out if you haven’t already.